FAQs

How can I make a reservation?

In order to make a reservation, you can:
Fill in the online booking form
Contact us by telephone
Contact us by e-mail

What kind of insurance coverage is included in the price?

The listed prices include:
- Car theft insurance
-Third Party Liability Insurance
- VAT
Optionally, Collision Damage Waiver (CDW) insurance

If I accept Collision Damage Waiver (CDW) insurance, does it cover any damage that may arise?

No, there are some damages that are not be covered by any insurance. Such are, the damages to the underside of the car, wheels and tires. You are also, not covered by insurance, for damages resulting from the use of rough terrain, towing another vehicle, transporting explosives, driving on races.

Does Hermes allow Additional Drivers?

Yes, additional drivers can be allowed, charge free.
The only requirements are, to meet the rental conditions and to be declared at the beginning of the rental period, in order to be covered by the insurance.

Are there any child seats available?

Children's seats, for all ages, are available, charge free.

Is the international driving license necessary?

All that is required is a valid driving license with a period of validity greater than one year.

Is there a minimum age for drivers and rentals?

The minimum age is 21 years.

Are any cars available with automatic gearbox?

Yes, our fleet includes cars with automatic gearbox. All you have to do is to choose which car covers your needs.

Can I extend the rental period of the car/motorbike?

There is the possibility to extend the rental period of the car/motorbike, as long as we are timely informed (Especially during high season)

Can I pick up and deliver the car anywhere within Amorgos Island?

Yes, the delivery and pickup of the rental can be done in any part of Amorgos Island. Depending on the distance there will be a relevant charge.

Are there any specific timeframe were the Rental Car or Motorbike can be delivered and /or picked up?

Car delivery and pickup must be done during working hours of our office, otherwise there is an extra charge.

Upon receipt, can the car be equipped with fuel?

Yes, there is. Your only obligation is that when the car is delivered, there will be as much fuel as it was delivered.

It is difficult to find a gas station?

No, it’s not. Of course, Hermes personnel are at your disposal to point out the nearest gas station, to your location.

Will a refund be reimbursed if the car is delivered earlier than the agreed time?

No, it cannot be done.

Does your company policy allow me to transfer the car to another island?

A written permit issued by Hermes is required to transport the car outside of Amorgos Island. It should be emphasized that the company does not cover any damage or loss of the car during any transport.

What should I do in case of accident?

You should immediately call the police and then contact Hermes.

What should I do in case of mechanical failure?

In the unfortunate case of mechanical failure, you should inform our offices immediately and in a short time, a team of our experienced mechanics will arrive at your place.

What happens if there is a delay in the delivery of the rental car?

If you need an extension of your rental period, then you should contact us in time to check any availability. In case of late notice, there will be an additional charge. In particular, a delay of more than 1 hour results an additional day charge.